Terms and Conditions

Welcome to gauragovindagutika.com, the website of Gaura Govinda Publishing, a trust based in Rādhā Kuṇḍa, India. We introduce devotional books and translations in English, Hindi and Bengali, share lectures and writings, and receive enquiries about publications. In these Terms, “we”, “us” and “our” refer to Gaura Govinda Publishing.

These Terms govern use of the website. Any purchase is also subject to the sale terms supplied before an order is placed. Nothing here removes rights that applicable law gives you.

Please use the website lawfully and respectfully. Do not interfere with its operation, introduce malicious software, attempt unauthorised access, impersonate another person or submit fraudulent enquiries. Contact forms must not be used for unsolicited advertising or unlawful material.

Please provide accurate contact details when enquiring. You may browse public pages without submitting an enquiry.

Titles described as forthcoming, in preparation or under translation are not guaranteed to be available on a particular date. Please confirm the title, language, edition, format and availability before ordering.

Cover illustrations and photographs are illustrative; minor printed colour or presentation differences may occur. This does not affect your rights where a book is materially different from its description.

We aim to describe publications accurately and may correct errors or publish revised editions. Translation choices and transliteration conventions may vary. Corrections do not retrospectively change an accepted order or remove a reader’s legal remedies.

You retain ownership of material you submit. You permit us to use enquiries and corrections as reasonably needed to respond and resolve the matter. A private message does not give us permission to publish it as a testimonial, article or endorsement.

Please obtain permission before sending another person’s private information or copyrighted material. Manuscripts, translations or recordings offered for publication require separate publication arrangements.

Independent websites are responsible for their own content and services. A link does not automatically constitute an endorsement.

Our books, lectures and writings are offered for devotional study and cultural or educational purposes. They are not personalised medical, legal or financial advice.

We take reasonable care with the website but cannot promise uninterrupted access or that every page will always be free of errors. Access may be temporarily interrupted for maintenance or security work.

To the extent permitted by applicable law, we are not responsible for indirect losses arising solely from general website information or temporary unavailability. Nothing here excludes liability for fraud, wilful misconduct, or liability or consumer remedies that cannot lawfully be excluded. These limitations do not override obligations relating to accepted orders or personal information.

Our Privacy Policy explains how we handle personal information. Browsing the site is not blanket consent to marketing or unrelated processing.

We may update these Terms and will show the effective date on this page. Changes apply prospectively. Agreed terms continue to govern an accepted order unless a change is lawfully agreed or required by law.

These Terms are governed by Indian law, subject to mandatory protections applicable to you. You may contact us to seek a resolution, but this does not prevent you from using a court, consumer forum, regulator or other remedy available under applicable law. We do not require exclusive jurisdiction that would remove those rights.

For questions, consumer complaints or permission requests, email syamesvarii@gmail.com, with “Complaint” in the subject where relevant. Gaura Govinda Publishing is based in Rādhā Kuṇḍa, India.

Where the Indian Consumer Protection (E-Commerce) Rules apply to our activities, consumer complaints will be acknowledged within 48 hours and redressed within one month of receipt, in accordance with applicable requirements.